Returns & Exchanges
We want you to be fully satisfied with your Cernucci pieces, which is why we offer a 14-day return window for all eligible jewelry and apparel. Please ensure all items are returned in their original, unworn condition with all security tags and packaging intact.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place your items securely in the original Cernucci packaging, ensuring that all protective films and tags are still attached to the products.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing